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WHMCS, Billing and others
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Select this category for assistance related to WHMCS modules, billing and other inquiries.
Tenantos
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Select this category for assistance with Tenantos-related matters, including support requests and product inquiries.
Documentation
Find in-depth explanations of all features and functions to guide you through any uncertainties.
Tenantos | Billing Integrations
Tenantos | Billing Integrations
Troubleshooting
The troubleshooting guide may already have answers for common issues. Please consider exploring this resource.
Access Troubleshooting Guide
Access Troubleshooting Guide
Feature Request
Your input is important. Please follow the link below to learn about the process of submitting a feature request.
Feature Request | Device Integrations
Feature Request | Device Integrations
Join Discord
In response to client feedback, an experimental Discord server has been launched. Although it is not an official channel for support, it serves as a community platform where you can find assistance and engage in Tenantos or general hosting discussions.
Join the Tenantos Discord server
Join the Tenantos Discord server
Contact Support
For more personal assistance, the support team is ready to help. Please make sure to check the above sections first as they might already contain the information you need.
- Pricing FAQ
- Problems with PXE installations ("no response after x secs", "TFTP open timeout", "check cable", "no space left", etc.)
- Problems with IPMI ("Unable to establish session", "KVM type not supported", "Console URL invalid", etc)
- How to add external providers connections and link existing servers (Proxmox, Hetzner, etc.)
Support Access
If you're encountering an issue that may require the support team to access your installation, please ensure that support access is enabled. If support access is already enabled, please note this in your support ticket and provide the server name or ID, if required.
Standard support service is available on business days from 08:00 to 21:00 (UTC +0).
Documentation
Dive into our comprehensive documentation for all the details about our products. It might have the answers to your questions or solutions issues. If you already own a product, you can find a direct link to the product specific documentation at the product management page.
Go to the documentation
Go to the documentation
Contact Support
For more personal assistance, the support team is ready to help. Please make sure to check the documentation first as it might already contain the information you need.
Standard support service is available on business days from 08:00 to 21:00 (UTC +0).
